Is ISO 9001 worth the effort?
What is ISO 9001
The growing awareness of the international quality standard for high quality process and products – ISO 9001 – is a part of a larger reaction to the mounting problems in companies that rely on old conventions. When many companies think of ISO 9001, they think of sound framework that makes the job easier at every level of management. Although having a third-party registration such as this is not mandatory, it does not take much imagination to see the incredible benefits the company will have if the ISO 9001 is enacted into its functioning.
Benefits of ISO 9001
Any given company’s outlook with respect to the issues stemming from operating inefficiency, lack of discipline, cost mismanagement, poor performance, has been decidedly one-sided for years. The overall operation is being affected in many ways due to the conflicts in which both management officials and the rest of the employees describe and handle a particular problem. The high-level employees have been stressing the shortcomings of their non-peers while virtually ignoring the need to provide structural explanations and lay out specific rules. The advent of ISO 9001 proved very helpful. Instead of challenging the validity of the high-level officials or oppressing the strength and vitality of the workers, this system reflected a new definition, description and explanation for the company’s entire administration.
Cost of ISO 9001 and Is it Worth the Price?
Although the adoption and implementation of ISO 9001′s basic package will provide the required infrastructure to achieve high quality management for a small business, the condition and competition of today’s market makes it unlikely that many of the features will be included in the package. So if a basic kit costs under $1500, more advanced package along with using a consultant might range anywhere from $5000 to $50000. The difference? Provider of advanced packages has in mind jobs and services that the fiscally strapped package cannot afford. Other factors that influence the price of ISO 90001 product include but not limited to internal costs such as system development, documentation, implementation, project planning, internal quality analysis, employee training and awareness; external costs such as professional fees, consultation, gap analysis, service fees, travel expenses; registrars costs such as application fee, assessment fees, certification and surveillance and certification audits; and product costs such as software, hardware and publications. Likewise, the product cost varies depending on what specific purpose it is tailored to. For example, if travel expense is a significant factor for airway industry, it’s not recognized as such by a retail business.
Regardless of whether there has been a shift in attitudes among employers in the way they perceive their business dealings, efficiency is obviously a factor in many of their decisions, and ISO tool can provide just that, in a better way. But the real obstacle in implementing this standard lies in understanding the part of the standard that fits into a given situation, and deciding whether to continue with the system already in place, modify or replace it altogether. It’s therefore instructive to consider, for general analysis, the perceptions of quality management consultants, who are proficient in this business.