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Missed recalls point to failures in customer contact strategies

  • am-online.com language
  • 2025-05-13 14:00 event
  • 2 weeks ago schedule
Missed recalls point to failures in customer contact strategies
A growing number of unrectified vehicle recalls point to a breakdown in customer engagement strategies, according to data analysed by ADS.

131. Nearly half of UK used car buyers return to same dealer

  • 1 week ago schedule
  • am-online.com language

Almost half of UK drivers (48%) return to the same dealership to buy another used car, new research from AA Cars reveals.

132. Executive View: Protecting the residual value of EVs

  • 1 week ago schedule
  • am-online.com language

Mark Llewellyn, managing director of Revive!, explores how the UK’s booming used EV market is reshaping the industry - and why protecting residual values is now crucial for both dealers and drivers.

133. Long-term test: Plush and powerful - the first impressions of the Genesis Electrified GV70

  • 2 weeks ago schedule
  • am-online.com language

The first of our long-term reports reviewing the Genesis Electrified GV70 finds the car is a hot prospect for dealers

134. New data cleanse tool tackles costly inaccuracies in customer records

  • 2 weeks ago schedule
  • am-online.com language

Dealerships can now conduct a real-time audit of their customer database with a new service from Marketing Delivery.

135. Cheltenham car detailer buys HQ with £455k funding to drive franchising bid

  • 2 weeks ago schedule
  • am-online.com language

Elite Car Spa is gearing up its national expansion plans after securing a £455,000 funding package to purchase its business headquarters.

136. Minimum wage rise tops dealer cost concerns in 2025

  • 2 weeks ago schedule
  • am-online.com language

More than half of UK dealers say April’s pay hike is the biggest hit to profitability.

137. Jaecoo 7 tops Carwow new car configuration hot list

  • 2 weeks ago schedule
  • am-online.com language

The Jaecoo 7 has become the most-configured vehicle on Carwow during the first five weeks of Q2 2025.

138. Celtic Auto adds KGM to expand brand reach in South Wales

  • 2 weeks ago schedule
  • am-online.com language

Celtic Auto Group has partnered with KGM Motors (formerly SsangYong) to add the franchise to its Swansea location.

139. Chinese brand Changan will launch with UK dealer network in September

  • 2 weeks ago schedule
  • am-online.com language

Chinese brand Changan Automobile has confirmed to AM it will launch with a UK dealer network and its Deepal S07 electric SUV in September.

140. Missed recalls point to failures in customer contact strategies

  • 2 weeks ago schedule
  • am-online.com language

A growing number of unrectified vehicle recalls point to a breakdown in customer engagement strategies, according to data analysed by ADS.

1. Ashok Leyland delivers record profits for Q4 and FY25

  • 20 hours ago schedule
  • automotiveworld.com language

Commercial Vehicle News Releases, Markets News Releases, News Releases, OEM News Releases, Ashok Leyland

2. Gartner KG and MAN sign framework agreement for 1200 trucks

  • 20 hours ago schedule
  • automotiveworld.com language

Commercial Vehicle News Releases, Markets News Releases, News Releases, OEM News Releases, Traton Group

3. Goodbye green agenda? Congress kills California EV rules

  • 1 day ago schedule
  • automotiveworld.com language

Articles, Electric Mobility, Electric Mobility Articles, Markets Articles, Megan Lampinen

4. Davide Sfrecola appointed Lamborghini UK chief as brand expands London presence

  • 1 day ago schedule
  • am-online.com language

Lamborghini veteran Davide Sfrecola is to head Lamborghini UK

5. Leak reveals Labour eyeing budgetary reform of ‘Tesla tax’

  • 1 day ago schedule
  • am-online.com language

Labour is mulling a review or potentially abolishing the Expensive Car Supplement (ECS) - the so-called "Tesla tax"

6. Shanika Amarasekara appointed FLA director general

  • 1 day ago schedule
  • am-online.com language

The Finance & Leasing Association (FLA) has appointed Shanika Amarasekara MBE as its new director general, succeeding Stephen Haddrill, who retires at the end of July.

7. V12 Sports and Classics boosts vehicle security with tracking tech

  • 1 day ago schedule
  • am-online.com language

Hinckley-based independent car supermarkets V12 Sports and Classics has partnered with Tracker Network UK to offer stolen vehicle recovery (SVR) technology across its used car and van inventory.

8. New car interest remains strong as Renault tops EV charts

  • 1 day ago schedule
  • am-online.com language

The new car market is enjoying a buoyant May, with Auto Trader reporting a 3% month-on-month increase in visits to its new car platform and a 14% rise year-on-year.

9. Pakistan: new kid on the block of automotive exporters

  • 1 day ago schedule
  • automotiveworld.com language

Articles, Manufacturing Articles, Markets Articles, OEM Articles, Honda, Ian Henry

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